Our Process

We love these initial meetings with homeowners because it allows us to listen to your dreams and needs, and learn about the motivations for your home remodeling project. As part of this first consultation, we will also learn about your “why” and how we can elevate your home living experience. As part of our meeting preparation, we will look into any potential local zoning and building codes that may need to be taken into consideration (ADUs, additions, and outdoor living spaces) as part of the planning process.  With the details you provide and what we learn from you during our initial meeting, we will discuss a preliminary estimate to ensure we can work within your budget, not ours.

Now that we know more about your needs and motivations for your home remodeling or addition project, we will present a Pre-Construction Agreement. The goal of the Pre-Construction Services Agreement is to plan every detail and provide you with a fixed-price Construction Agreement at the end of the process.

During the Pre-Construction phase, you will work closely with a team of NorthLight experts: Project Developer, Design Specialist, and Sales. They will work side by side with you to define the layout, materials, and finish details that will personalize your home remodeling project exactly how you envision it.

During the Pre-Construction phase, we will thoroughly explore the details of your project. We will take precise measurements, obtain exact quotes from our trade partners (such as electricians and plumbers), and collaborate with you on selecting finishes and fixtures. For some, choosing finishes can be an enjoyable process; for others, it may feel overwhelming. Regardless of which group you belong to, we are here to assist you. Our design specialists are available to guide you every step of the way, whether you need someone to brainstorm ideas with or you would like us to accompany you to the store to help you select the best fixtures, flooring, and more that will enhance both the functionality and beauty of your new space.

Once you have made your selections, we can create a project rendering for you. This rendering allows you to visualize how your new space, along with your design and selections, will look when completed.

The difference between a poor home remodel and a successful one lies in the planning. For this reason, we dedicate time to discussing every detail of the planned remodeling project with our clients. The information we gather during the Pre-Construction phase also enables us to provide a fixed-price construction agreement. Our primary goals are to stay within your budget and minimize surprises and changes once construction begins.

Before construction starts, you will meet with your Project Developer and Lead Carpenter, who will be involved in your project from the beginning until the final touches. As a Certified Builder, our team of experienced professionals is committed to ensuring that your home remodeling project is built to last. We adhere to the highest standards of quality in materials, workmanship, and overall construction.

When construction is complete, we will conduct a final walk-thru with you. As part of that walk-thru, we will schedule a one-year warranty follow-up on all our workmanship in case any touch-ups are needed. We will also listen to your feedback for any improvements we can make to our processes. We regard our customers as valued partners and are committed to providing them with support and service now and in the future.

Before designing a project, our team works to fully understand the customer’s goals and expectations. We review every detail with the customer, including how they plan to use a space, who will be using it and how they envision the space being incorporated into their everyday lifestyle.

We inquire about the customer’s personal design style and discuss how their preferences can be incorporated into the new space.

We have dedicated professionals who will review every fixture, fitting, and finish with our customers. If desired, we will shop with the customer to support the selection process.

We take the time to ask questions like “How many people will be using this space?” and “If you want your refrigerator here, will the door opening work with other cabinetry and entry points around it?” There are many considerations in every design and we make sure to cover all of the bases.

We know that asking critical questions at the beginning of a project is huge. This greatly minimizes surprises during the building process. While surprises can’t always be eliminated, we can reduce them to a significant degree by listening and responding to customers from the get-go, positioning us above and beyond competitors who miss this important step.

We will handle all permitting and inspections for the customers. Not all builders do this and it takes a burden off of the customer.

We make good on our promises. Eleven months after a project is complete, we contact our customers to provide warranty service on work and related additions. This is spelled out for customers at the beginning of the project and in our Construction Agreement; assuring them that any necessary warranty work will be completed.